We are an online retailer of TickTwister O'TOM which is manufactured by H3D, France

Contact Us:

TickTwister.com/ Mind-Site Inc.
PO Box 88
Port Jervis, NY 12771

sales (AT) ticktwister.com
Please replace the " (AT) " with @.
PHONE: 1-845-856-9721

Who We Are:
Edward and Betsy Krakowiak
Monday - Friday, 8am-4:30pm and Saturday, 8am-noon EST

Privacy Notice

This privacy notice discloses the privacy practices for TickTwister.com/Mind-Site Inc. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

All customers who order through our website may opt in or opt out of our email newsletter list. If you opt in, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

In order to purchase through this website, customers can choose to create a customer account or to check out as a guest. In either case, some basic information is required including name, address, email and phone number. This information is used to contact you about the products/services on our site in which you have expressed interest or made a purchase. If we have trouble processing an order, we'll use this information to contact you.

Your Access to and Control Over Information
Customers who create a customer account can securely log into our website to edit/update account information. To have your online customer account deleted or updated for you, send your request via email or phone. You may also opt out of any future contacts from us at any time by contacting us via email or phone (see above).

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email (see above).


We accept payment via credit card (including Visa, MasterCard, American Express and Discover in the US, Visa, MasterCard, and American Express in Canada), PayPal, check or money order.

Payment via credit card will show payment to "Ticktwister Mind-Site" on customer credit card statements.
You can shop at TickTwister.com with confidence. We have partnered with Stripe to accept credit card payments safely and securely from our customers. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security.

PayPal payments will be to sales at ticktwister.com.

Checks and money orders should be made payable to Mind-Site Inc. Our printable mail order form can be printed, filled out and mailed with payment.

Shipping Policy

We only sell and ship to the continental United States, Alaska, Hawaii, and Canada. All Tick Twister O'TOM® individual pack orders to the USA are shipped via USPS First Class Mail. Bulk box orders to the USA are shipped via USPS Priority Mail or UPS Ground. Orders to Canada are shipped via USPS First Class Int'l or USPS Priority Int'l. International customers are responsible for any Import Duty/VAT that may be due on delivery. Most orders are processed by the next day (except orders placed on Saturday). You will receive an order confirmation email when you place your order. If we cannot fulfill an order for any reason, we will notify you by email with an expected fulfillment date, and you will have the option of cancelling your order if necessary.

Return Policy

All sales are final and may not be returned.

We are a retailer of Tick Twister O'TOM® which is manufactured by: H3D, 4 rue de l'»pine, 01590 LAVANCIA, France
Tel / Fax : 33(0) 4 74 75 86 72 | www.tick-twister.com
- the pictures and the sketches of ticks and Tick Twister O'TOM® are the property of H3D and may not be reproduced or distributed without its authorization.
- H3D is the exclusive owner of all property rights related to the Tick Twister O'TOM®.